Cookie Policy

While you are free to disable and delete cookies, by using our website you agree that we can place cookies on your device. 

What are cookies?

Cookies are small text files that are placed on your device by the websites you visit. Each cookie contains information about your visit to the website, such as the pages you’ve accessed. The next time you visit that website, the cookie will enable the website to recognise your previous activity on that website.

Cookies don’t harm your device and cookies we use don't store sensitive or personal information.

Why do we use cookies?

We use cookies to track your progress through the website and to give you a better online experience. By using cookies we can make it easier for you to do things like manage your account. Cookies also help us to tailor the content of our website so we can show you services or adverts we think you might be interested in. Our cookies remember your preferences and help us collect anonymous information about how our website pages are performing.

You can set your internet browser to block, restrict or delete cookies. Just take a look at your browser's help section to find out how to do this.

Alternatively, for information about how to disable and delete cookies in your browser please visit  www.allaboutcookies.org.

Please note that some parts of our website may not work properly if you reject cookies.

We use cookies for the following purposes on the John Lewis Finance Car Insurance website:

Analytics cookies

These allow us to record information about how you use our website, such as the path you take through our website and which pages you find most useful. Analytics cookies don’t store any personal information about our users and all information provided is anonymous, but we can use the data they collect to make improvements to our website.

• Google

  • _ga
  • _gid
    
    

• Adobe Analytics

  The following cookies enable analytics software which is supplied by Adobe. They collect/analyse visitor information and measure marketing activity. This helps us to improve our website and make our marketing campaigns relevant.

  • AMCV_BC681C8B5330AB4E0A490D4D%40AdobeOrg

    Identifies users for Adobe Analytics.
    Duration: 2 years

  • AMCVS_BC681C8B5330AB4E0A490D4D%40AdobeOrg

    Identifies users for Adobe Analytics.
    Duration: session

  • jl_campaign

    Used to capture marketing channel data in Adobe Analytics.
    Duration: 30 minutes

  • jl_visitStart

    Identifies the start of a user session.
    Duration: 30 minutes

  • s_cc

    Determines whether cookies are enabled.
    Duration: session

  • s_sq

    Contains information about the last link clicked by the user.
    Duration: session

  • s_vi

    Tracks user journeys on the websites of our Insurance providers.
    Duration: 2 years

  • demdex

    Identifies users for Adobe Experience Cloud across domains.
    Duration: 180 days

  • dpm

    Identifies users for Adobe Experience Cloud across domains.
    Duration: 180 days

  Opt out of Adobe Analytics cookies.

• Oracle BlueKai

  This platform enables companies to personalise online, offline and mobile marketing campaigns with non-identifiable information about customer audiences. It organises a company's customer and audience data in the cloud to help implement personalised marketing campaigns across all channels.

  • bkdc

    Used to track users.
    Duration: 180 days

  • bku

    Used to track users.
    Duration: 180 days

  Opt out of Oracle BlueKai tracking.

Site session management cookies

These allow you to use our website in the most effective way, maintaining your details during the browser session as you travel between pages for example. These cookies aren’t stored on the users’ computer or device, and are deleted when the browser session ends. 

The site session management cookies we use are:

• ASP.NET_SessionId

User authentication cookies

Using these cookies means that we can manage how you log into and out of the My Account area of our website, and keeps you logged in during your session. 

The user authentication cookie we use is:

• EPiServerLogin

Performance cookies

These monitor how our website performs on your devices, including its availability, downtime and loading speeds. 

The performance monitoring cookie we use is:

• ADRUM_BTa

Advertising cookies

These cookies show you relevant advertising on other websites and measure the effectiveness of online marketing campaigns.

• DoubleClick by Google

  Provides you with the most relevant advertising across screens and channels, including search ads in Google, Yahoo and Bing. Cookies set up by DoubleClick track browsing habits and activity, and allow us to measure advertising performance.

  • DSID

    Used by Infectious Media for targeting users through Google Ad exchange.
    Duration: 14 days

  • IDE

    Used by Infectious Media for targeting users through Google Ad exchange.
    Duration: 1 year 25 days

  • test_cookie

    Used by 360i to target users through Google DoubleClick.
    Duration: 5 minutes

  Opt out of Google DoubleClick cookies.

• Affiliate Window

  Affiliate Window is an affiliate network. These cookies are used to track visitors who click on affiliate links.

  • aw2744

  • _aw_m_2744

  These cookies store: the referring website, the advert you clicked on, the group to which the advert belongs, the time you clicked on it, the type of advert, the product and any reference the referring site adds.
  Duration: 31 days

  Affiliate Window privacy policy.

• Google Adwords

  Measures the effectiveness of our advertising on Google and the quotes / purchases that follow.

  • AdWords conversion tracking

    Used by our media buying agency 360i to see how many people get a quote after clicking on our adverts in Google's search results.
    Duration: Up to 90 days

  • AdWords remarketing

    Used by our media buying agency 360i to show adverts on external websites to people who have visited our site.
    Duration: Up to 90 days

  Opt out of Google advertising personalisation.

• Microsoft Bing Ads

  Measures the effectiveness of our advertising on Bing and the quotes / purchases that follow.

  • _uetsid

    Used for Bing Ads remarketing and conversion tracking.
    Duration: 30 minutes

  • ANONCHK

    Used by 360i to target users through Microsoft Bing Ads.
    Duration: 10 minutes

  • MUID

    Used by 360i to target users through Microsoft Bing Ads.
    Duration: 1 year 25 days

  • MUIDB

    Used by 360i to target users through Microsoft Bing Ads.
    Duration: 1 year 25 days

  Opt out of Microsoft Bing Ads cookies.

• Google Analytics

  In addition to the above, we have implemented on our website Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. Google has developed the Google Analytics Opt-out Browser Add-on. It provides website visitors more choice on how their data is collected by Google Analytics, The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the website visit should not be sent to Google Analytics. If you wish to opt out you can use this plugin:

  http://tools.google.com/dlpage/gaoptout?hl=en

• Update Cookie Settings

  Update your cookie settings here