Car Insurance

Frequently Asked Questions

As the coronavirus and the rise in the cost of living continues to affect us all, we appreciate you might have questions about your Car Insurance policy. Rest assured, we’re here to help you with all the support and information you might need.

You’ll find answers to many of your questions here. If not, you can use our Contact us form or call us on 03300 240 612.

  1. Cost of Living Support

  2. I'm having trouble with My Account

  3. Getting a Quote

  4. Cover and Additional Products

  5. Payments and Direct Debit

  6. Renewing and Cancelling

  7. No Claims Bonus

  8. My Account and Documents

  9. Claims and Excess

  10. Making Changes

  11. Additional Questions

  12. Contact Us

Great Cover

Expert Rated 

Our cover is rated 5 Star which means you get an excellent product with a comprehensive range of features and benefits.

Safe and Secure

Safe and Secure


We have a number of checks to ensure we're only offering cover to honest customers, so we can maintain low premiums